Community support is offered through the mailing lists. You can subscribe to them and ask questions related to PacketFence.
The PacketFence community is very large and active so do not hesitate to subscribe to the mailing list and ask questions. However, please make sure to respect the following guidelines when posting a new message:
Join us on IRC! We are in the #packetfence channel on the freenode network.
Please note that while available, IRC is not the preferred option for community support. We recommend using the mailing list.
Network Access Control (NAC) projects are complex in nature because they usually involve many different technologies. We have done hundreds of large-scale deployment projects for prestigious organizations, all around the world. Let us help you make this deployment project a success by using our unmatched expertise!
If you are looking for a PacketFence expert to help you:
|Support Method||Support Portal / Phone|
|Response Time||1 hour|
|Support Hours||24 / 7|
|Notifications||Security / Bug Fixes|
|Included Consulting Hours||None - can be purchased separately|
|Cost||$5,000 USD per PacketFence server|
|Installation Guide||Download PDF Read Online|
|Upgrade Guide||Download PDF Read Online|
|Network Devices Configuration Guide||Download PDF Read Online|
|Clustering Quick Installation Guide||Download PDF Read Online|
|Developer's Guide||Download PDF Read Online|
|REST API v1 (Stable)||Read Online|
|REST API v1 (Development)||Read Online|
If you encounter a possible bug with PacketFence, you can access our github page.
Please make sure to respect the following guidelines when reporting a bug: