Community support is offered through the mailing lists. You can subscribe to them and ask questions related to PacketFence.
The PacketFence community is very large and active so do not hesitate to subscribe to the mailing list and ask questions. However, please make sure to respect the following guidelines when posting a new message:
Join us on IRC! We are in the #packetfence channel on the freenode network.
Please note that while available, IRC is not the preferred option for community support. We recommend using the mailing list.
Network Access Control (NAC) projects are complex in nature because they usually involve many different technologies. We have done hundreds of large-scale deployment projects for prestigious organizations, all around the world. Let us help you make this deployment project a success by using our unmatched expertise!
If you are looking for a PacketFence expert to help you:
Unlimited |
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Duration | 1 year |
Support Method | Support Portal / Phone |
Response Time | 1 hour |
Support Hours | 24 / 7 |
Multi-Server | No |
Notifications | Security / Bug Fixes |
Bug Fixes | Yes |
Included Incidents | Unlimited |
Included Consulting Hours | None - can be purchased separately |
Cost | $5,000 USD per PacketFence server |
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Installation Guide | Download PDF Read Online |
Upgrade Guide | Download PDF Read Online |
Network Devices Configuration Guide | Download PDF Read Online |
Clustering Quick Installation Guide | Download PDF Read Online |
Developer's Guide | Download PDF Read Online |
OpenApi Specification - REST API (Stable) | Read Online |
OpenApi Specification - REST API (Development) | Read Online |
OpenApi Specification - REST API (Per Release) | v13.0 |
When doing 802.1X and network interface teaming on the same switch or stack, you might consider using the mac-move feature of the Cisco switches. When you authenticate the primary link of the team, the virtual MAC address will be published and authorized on the switchport. When something breaks on that link (ie. cable disconnected), the teaming driver will publish the MAC address on the secondary link, and the switch will try to authorize it. However, since the switch already has the MAC address in a session on another switchport, the switch will put the secondary link into err-disabled mode.
To prevent this behavior, you need to tell the switch to allow MAC address movements between ports. The global command is the following:
authentication mac-move permit
If you encounter a possible bug with PacketFence, you can access our github page.
Please make sure to respect the following guidelines when reporting a bug: